Privacy Policy

Effective Date: 29.11.2024

FurryEstelle.com values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

If you have any questions about this Privacy Policy or your data rights, please contact us at support@furryestelle.com.

1. Data Controller

FurryEstelle.com (referred to as “we,” “us,” or “our”) is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Data You Provide Directly

  • Contact Information: Name, email address, phone number.
  • Account Details: Username, password.
  • Purchase Information: Billing address, shipping address, and payment details.

2.2 Data We Collect Automatically

  • Technical Data: IP address, browser type, device information, operating system.
  • Usage Data: Pages visited, time spent on the website, and links clicked.
  • Cookies: Information stored on your device for website functionality and analytics.

2.3 Data from Third Parties
We may receive information from third-party services like payment processors, delivery services, or social media platforms when you interact with our website.

3. How We Use Your Information

We use your data for the following purposes:

  • To Process Orders: Fulfill and deliver your purchases.
  • To Communicate with You: Respond to inquiries, send order confirmations, and provide updates.
  • To Improve Our Services: Analyze usage data to enhance website functionality and user experience.
  • To Comply with Legal Obligations: Ensure compliance with applicable laws and regulations.
  • To Market Our Products: Send promotional materials or newsletters, with your explicit consent.

4. Legal Basis for Processing Data

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

  • Consent: When you opt-in to receive marketing communications.
  • Contractual Obligation: To process your orders and deliver goods.
  • Legitimate Interests: To improve our services and prevent fraud.
  • Legal Compliance: To fulfill legal obligations, such as tax reporting.

5. Sharing Your Data

We may share your data with:

  • Service Providers: Payment processors, delivery partners, and IT support.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

We ensure all third parties adhere to GDPR standards through contracts and safeguards.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Privacy Shield Frameworks (where applicable).

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example:

  • Order Data: Retained for seven years to comply with tax laws.
  • Marketing Data: Retained until you withdraw consent.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to Be Forgotten”): Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a machine-readable format.
  • Right to Object: Opt out of direct marketing or data processing based on legitimate interests.
  • Right to Withdraw Consent: At any time for processing based on consent.

To exercise any of these rights, email us at support@furryestelle.com.

9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies may be:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Used to analyze website performance.
  • Marketing Cookies: Used to deliver personalized ads.

Managing Cookies: You can manage cookie preferences through your browser settings.

10. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption for sensitive data.
  • Regular security audits.
  • Restricted access to personal data.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us

For questions, concerns, or data access requests, please contact:
Email: support@furryestelle.com